Protection Assistant - PSS

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant -PSS for our Sheraro, Tigray Office.

About the job:

Under the supervision of the Protection Specialist - CM and MHPSS, the Protection Assistant (PSS) will provide comprehensive psychosocial support services (PSS) to targeted individuals and communities. S/he will work closely with individuals, families and community groups to address their emotional, social and mental health needs and promote their recovery and resilience-building processes.

Your main duties and responsibilities will be:

Responsibilities:

• Provide individual psychosocial support to DRC people of concern
• Support the designing and delivery of psychoeducational awareness sessions (both content and materials) on psychosocial topics, including stress management, available mental health services, and coping skills
• Support the country emergency team in emergency response efforts within and outside Addis Ababa, ensuring that psychosocial support (PSS) is provided to the community during emergency period
• Collaborate with other service providers, such as healthcare professionals and social workers, and make appropriate referrals and follow-up when needed.
• Foster community participation and engagement in psychosocial support activities, encouraging the active involvement of individuals, families, and community stakeholders.
• Identify and support, including through awareness and capacity-building, local resources, such as community-based organizations or volunteers, to enhance the availability of community-based psychosocial support
• Participate in capacity-building sessions as needed and required.
• Contribute to developing and continuously updating a service mapping system detailing available services and assistance in DRC’s areas of operation.
• Closely work with legal aid staff, community workers and volunteers in Addis Ababa.
• Any other duties that may be assigned by the Protection Specialist relevant to achieving protection objectives

Experience and technical competencies:

• Strong interpersonal and communication skills
• Knowledge of community resources and social service programs related with mental health, protection, etc
• Proficiency in basic computer skills and data entry
• Previous experience in mental health, protection or community-based setting is an asset.

EDUCATION: (include certificates, licenses, etc.)

• High school diploma or equivalent; additional training or certificate in human services or related field is preferred.

LANGUAGE: (indicate fluency level)

• Proficient of English language
• Knowledge of local language is an advantage

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: Five Months

Contract Type: National Contract

Band: H1 – Non-Management

Designation of Duty Station: Sheraro,Tigray, Ethiopia

Start date: 01 August, 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 13rd July 2025

For further information about the Danish Refugee Council, please consult our website drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics

We strongly encourage female candidates to apply for the position!